These Terms & Conditions govern your use of the bigbunny platform and all services offered through bigbunny.asia. Please read them carefully before registering or placing any bets. By creating a bigbunny account, you agree to be bound by these terms in full.
1.1 These Terms apply to all users of the bigbunny platform, including visitors who browse the site without registering and registered players who hold a bigbunny account. Access to certain features — including placing bets, making deposits, and claiming bonuses — is restricted to registered players who have completed the bigbunny account verification process.
1.2 bigbunny reserves the right to update, modify, or replace any part of these Terms at any time. When material changes are made, bigbunny will notify registered players via email or an in-platform notification. Continued use of the bigbunny platform after any such changes constitutes your acceptance of the revised Terms.
1.3 These Terms should be read alongside bigbunny's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and bigbunny.
2.1 To be eligible to register and use the bigbunny platform, you must:
2.2 bigbunny reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in account suspension and withholding of funds pending verification.
2.3 If bigbunny discovers that a player is under 21 years of age, the account will be immediately suspended, all winnings will be forfeited, and any deposits will be returned to the payment method used, subject to applicable verification requirements.
3.1 Each individual may hold only one (1) bigbunny account. Opening multiple accounts ("multi-accounting") is strictly prohibited and will result in the permanent closure of all associated accounts and forfeiture of any balances held therein.
3.2 When registering a bigbunny account, you agree to provide accurate, current, and complete information. You must promptly update your account information if any details change. bigbunny is not liable for any loss arising from inaccurate account information provided by you.
3.3 As part of bigbunny's Know Your Customer ("KYC") obligations, you may be required to submit one or more of the following documents:
3.4 You are solely responsible for maintaining the confidentiality of your bigbunny account credentials. You must not share your username or password with any third party. bigbunny will not be liable for any loss resulting from unauthorised access to your account caused by your failure to keep your credentials secure.
3.5 If you suspect that your bigbunny account has been accessed without your authorisation, you must contact bigbunny customer support immediately via the live chat function available in your account dashboard.
4.1 bigbunny accepts deposits via the following payment methods available to Philippine players: GCash, PayMaya (Maya), and bank transfer via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit card deposits may also be available subject to your card issuer's policies.
4.2 All transactions on bigbunny are conducted in Philippine Peso (PHP / ₱). Minimum and maximum deposit and withdrawal limits apply and are displayed within your bigbunny account dashboard at the time of transaction.
4.3 Withdrawals will only be processed to a payment method that has been verified as belonging to the registered account holder. bigbunny does not process withdrawals to third-party accounts under any circumstances.
4.4 bigbunny aims to process withdrawal requests within the timeframes displayed in your account dashboard. Processing times may vary depending on the payment method selected and any pending verification requirements. bigbunny is not liable for delays caused by third-party payment processors or banking institutions.
4.5 bigbunny reserves the right to conduct additional verification checks before processing any withdrawal. This may include requesting updated KYC documentation or source-of-funds information.
5.1 bigbunny offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and conditions that are published alongside each offer. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.
5.2 Unless otherwise stated in the specific promotion terms, the following general bonus conditions apply to all bigbunny bonuses:
5.3 bigbunny reserves the right to withhold, void, or reclaim any bonus or winnings if it determines, in its sole discretion, that a player has engaged in bonus abuse, collusion, or any other form of fraudulent activity in connection with a promotion.
6.1 All bets placed on bigbunny are subject to the specific rules applicable to the game or betting market in question. These rules are available within the relevant game or betting section of the bigbunny platform.
6.2 Once a bet has been confirmed and accepted by bigbunny, it cannot be cancelled or amended by the player. bigbunny reserves the right to void bets in the following circumstances:
6.3 bigbunny uses certified Random Number Generator (RNG) technology for all applicable games to ensure fair and unpredictable outcomes. Live dealer games are conducted by trained dealers in real time and are subject to the rules displayed within each live game lobby.
6.4 In the event of a dispute regarding the outcome of a game or bet, the records held by bigbunny's gaming system shall be the definitive reference. bigbunny's decision on all disputes is final, subject to any applicable regulatory review process.
7.1 The following conduct is strictly prohibited on the bigbunny platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
8.1 All content on the bigbunny platform — including but not limited to the bigbunny logo, brand name, website design, graphics, text, software, and game content — is the property of bigbunny or its licensors and is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the bigbunny platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any bigbunny content without prior written consent from bigbunny.
9.1 To the maximum extent permitted by applicable law, bigbunny shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the bigbunny platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
9.2 bigbunny does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. bigbunny will use reasonable efforts to maintain platform availability but cannot guarantee continuous, uninterrupted access.
9.3 bigbunny's total aggregate liability to you for any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by you into your bigbunny account in the thirty (30) days preceding the event giving rise to the claim.
9.4 Nothing in these Terms shall limit or exclude bigbunny's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Philippine law.
10.1 bigbunny collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering a bigbunny account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
10.2 bigbunny may share your personal data with regulatory authorities, law enforcement agencies, and payment processors where required by law or where necessary to prevent fraud or money laundering.
10.3 You have the right to access, correct, and request deletion of your personal data held by bigbunny, subject to applicable legal and regulatory retention requirements. To exercise these rights, contact bigbunny's data protection team at the email address listed in Section 15.
11.1 bigbunny provides the following responsible gaming tools to all registered players, accessible from the account dashboard:
11.2 Self-exclusion requests are processed promptly. Once a self-exclusion is in effect, bigbunny will take reasonable steps to prevent the excluded player from accessing their account and will not send promotional communications to the excluded player during the exclusion period.
11.3 bigbunny encourages any player who believes they may have a gambling problem to seek professional help. For more information on bigbunny's responsible gaming commitments, please visit the Responsible Gaming page.
12.1 bigbunny reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to circumstances where:
12.2 Upon account closure, any verified real-money balance remaining in your account (excluding bonus funds and winnings derived solely from bonus funds subject to incomplete wagering requirements) will be returned to you via your verified payment method, subject to completion of any outstanding verification requirements.
12.3 You may close your bigbunny account at any time by contacting customer support. Account closure requests will be processed within a reasonable timeframe. Pending bets at the time of closure will be settled in accordance with the applicable game rules.
13.1 These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Philippines.
13.2 Before initiating any formal legal proceedings, you agree to first contact bigbunny's customer support team to attempt to resolve the dispute informally. bigbunny will endeavour to respond to all formal complaints within ten (10) business days.
13.3 bigbunny operates in the Philippine market under applicable gaming regulations. Players who believe that bigbunny has acted in breach of applicable regulations may refer their complaint to the relevant Philippine gaming regulatory authority.
14.1 bigbunny may amend these Terms at any time. Where changes are material, bigbunny will provide at least fourteen (14) days' notice to registered players via email or in-platform notification before the changes take effect.
14.2 If you do not agree to the amended Terms, you must stop using the bigbunny platform and may request account closure in accordance with Section 12.3. Continued use of the bigbunny platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
15.1 If you have any questions about these Terms, wish to make a formal complaint, or need to contact bigbunny's data protection team, you may reach us through the following channels:
15.2 bigbunny aims to respond to all written enquiries within five (5) business days. For urgent matters, live chat is the fastest way to reach the bigbunny support team.
Our commitments to every player on the bigbunny platform
bigbunny publishes clear, plain-language terms so every player knows exactly what to expect. No hidden fees, no buried conditions — just honest rules.
bigbunny has a structured complaints process. If you have an issue, our support team will work to resolve it fairly and promptly — typically within 10 business days.
bigbunny operates within Philippine gaming regulations and follows PAGCOR guidelines. Your safety and the integrity of the platform are our top priorities.
All bigbunny transactions use SSL/TLS encryption. We support GCash, PayMaya, and major Philippine banks — and we never accept prohibited payment methods.
Deposit limits, session controls, and self-exclusion are built into every bigbunny account. We take problem gambling seriously and provide real tools to help.
bigbunny's customer support team is available around the clock via live chat. Whether it's a question about these Terms or a technical issue, we're always here.
Now that you've reviewed the bigbunny Terms & Conditions, you're ready to join hundreds of thousands of Filipino players on the platform. Register your free account today and start playing your favourite games.