At bigbunny, your privacy matters as much as your gaming experience. This Privacy Policy explains what personal data bigbunny collects, why we collect it, how we use and protect it, and what rights you have as a bigbunny player in the Philippines.
1.1 This Privacy Policy ("Policy") describes how bigbunny ("bigbunny", "we", "us", "our") collects, uses, stores, and protects the personal data of users ("you", "your") who access or use the bigbunny platform at bigbunny.asia, including all associated services, games, and features.
1.2 bigbunny is committed to protecting the privacy of all players and complying with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
1.3 This Policy should be read alongside bigbunny's Terms & Conditions, which govern your use of the bigbunny platform. By registering a bigbunny account or using any bigbunny service, you acknowledge that you have read and understood this Policy.
1.4 bigbunny acts as the data controller in respect of the personal data collected through the bigbunny platform. If you have any questions about how bigbunny handles your personal data, please refer to Section 13 for contact details.
2.1 bigbunny collects the following categories of personal data from players and prospective players:
3.1 bigbunny collects personal data through the following means:
3.2 bigbunny does not collect sensitive personal data (such as health information, religious beliefs, or political opinions) unless specifically required for responsible gaming purposes (e.g., processing a self-exclusion request linked to a gambling disorder).
4.1 bigbunny uses your personal data for the following purposes:
4.2 bigbunny will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
5.1 bigbunny processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
6.1 bigbunny does not sell, rent, or trade your personal data to third parties for their own marketing purposes. bigbunny may share your personal data with the following categories of recipients only where necessary and lawful:
6.2 Where bigbunny shares your data with third-party service providers, bigbunny requires those providers to process your data only in accordance with bigbunny's instructions and applicable data protection law.
7.1 bigbunny retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
7.2 In general, bigbunny retains account and transaction data for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations. KYC documentation is retained for the same period.
7.3 Where you have consented to receive marketing communications, bigbunny will retain your contact details for marketing purposes until you withdraw your consent or request deletion.
7.4 After the applicable retention period has expired, bigbunny will securely delete or anonymise your personal data so that it can no longer be associated with you.
8.1 bigbunny implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
8.2 While bigbunny takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. bigbunny cannot guarantee absolute security but will notify you and the relevant authorities in the event of a data breach that affects your rights and freedoms, in accordance with applicable law.
8.3 You are responsible for keeping your bigbunny account credentials confidential. If you suspect that your account has been compromised, please contact bigbunny customer support immediately via live chat.
9.1 bigbunny uses cookies and similar tracking technologies to operate and improve the bigbunny platform. A cookie is a small text file placed on your device when you visit a website. bigbunny uses the following types of cookies:
9.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bigbunny platform. Strictly necessary cookies cannot be disabled through browser settings.
9.3 bigbunny does not use cookies to collect sensitive personal data or to track your activity on third-party websites outside of bigbunny.asia.
10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by bigbunny:
10.2 To exercise any of the above rights, please contact bigbunny's data protection team using the contact details in Section 13. bigbunny will respond to all verified data subject requests within thirty (30) days, or within such other timeframe as required by applicable law.
11.1 bigbunny implements age verification procedures during the registration process to prevent minors from accessing the platform. If you believe that a minor has registered a bigbunny account, please contact bigbunny customer support immediately.
11.2 Parents and guardians who are concerned about a minor's access to online gambling platforms are encouraged to use parental control software and to visit the Responsible Gaming page for additional resources.
12.1 bigbunny may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the bigbunny platform. When material changes are made, bigbunny will notify registered players via email or an in-platform notification at least fourteen (14) days before the changes take effect.
12.2 The effective date at the top of this Policy indicates when it was last reviewed. bigbunny recommends that all players review this Policy periodically to stay informed of how their personal data is being handled.
12.3 Continued use of the bigbunny platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.
13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or bigbunny's handling of your personal data, please contact us through the following channels:
13.2 bigbunny aims to respond to all privacy-related enquiries within five (5) business days. For formal data subject access requests, please allow up to thirty (30) days for a full response.
13.3 If you are not satisfied with bigbunny's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Six ways bigbunny keeps your personal data safe and secure
Every connection to bigbunny.asia is protected by SSL/TLS encryption. Your personal and financial data is never transmitted in plain text.
bigbunny does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate and improve the bigbunny platform.
bigbunny operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173), giving Filipino players strong legal protections over their data.
You can view, update, and correct your personal information directly from your bigbunny account dashboard at any time — no need to contact support for basic changes.
Want your data deleted? bigbunny will honour erasure requests subject to legal retention requirements. Contact our data protection team and we'll handle it promptly.
bigbunny only sends promotional emails and notifications with your consent. You can withdraw that consent and opt out of all marketing communications at any time.
Now that you know how bigbunny protects your privacy, join thousands of Filipino players who trust bigbunny for a safe, fair, and exciting online gaming experience. Your data is in good hands — and so is your entertainment.